Summer should feel like a go time at the store. Inventory is moving, ads are running everywhere, and shoppers are ready to buy before the next school year or...
Outsourcing dealership call handling can boost appointments and save your team a ton of time. It can also wreck your CRM if it is done without a clear plan. ...
Most dealerships have the same hidden problem: a giant pile of "dead" leads sitting in the CRM, eating up space and giving zero return. Those records still c...
Every dealership has deals sitting in the CRM that feel stuck. The shopper filled out a form, called in, or even showed up once, then nothing. They live in b...
Most dealers are sitting on a gold mine of lost service customers and do not even know it. Your DMS is full of people who bought from your brand, then quietl...
Busy season hits, tax refund checks start showing up, ad spend goes up, and traffic spikes. Yet the BDC numbers stay flat or even slip. Phones are ringing, f...
Most dealership BDCs are built to keep phones answered and boxes checked, not to drive real sales outcomes. When that happens, you get lots of activity and n...
Most dealerships are not losing deals on the lot; they are losing them long before the test drive. The sales team is busy, phones are ringing, leads keep com...
Service customers are some of the best future buyers a dealership has, yet most stores treat them like one-and-done visit. The repair order gets closed, the ...
Late spring and early summer can feel like chaos in a dealership. Tax refund shoppers are ready to buy, phones are ringing during Memorial Day promos, web le...
Most dealerships are sitting on a gold mine of old leads that look dead but still have buying intent. The problem is not the customers; it is the chaos insid...
Most dealerships and B2B sales teams run their BDC on gut feel. People are busy, phones are ringing, leads are getting touched, so it feels like things are w...