Most dealers are sitting on a gold mine of lost service customers and do not even know it. Your DMS is full of people who bought from your brand, then quietl...
Busy season hits, tax refund checks start showing up, ad spend goes up, and traffic spikes. Yet the BDC numbers stay flat or even slip. Phones are ringing, f...
Most dealership BDCs are built to keep phones answered and boxes checked, not to drive real sales outcomes. When that happens, you get lots of activity and n...
Most dealerships are not losing deals on the lot; they are losing them long before the test drive. The sales team is busy, phones are ringing, leads keep com...
Service customers are some of the best future buyers a dealership has, yet most stores treat them like one-and-done visit. The repair order gets closed, the ...
Late spring and early summer can feel like chaos in a dealership. Tax refund shoppers are ready to buy, phones are ringing during Memorial Day promos, web le...
Most dealerships are sitting on a gold mine of old leads that look dead but still have buying intent. The problem is not the customers; it is the chaos insid...
Most dealerships and B2B sales teams run their BDC on gut feel. People are busy, phones are ringing, leads are getting touched, so it feels like things are w...
Most dealerships are not short on leads. The real trouble is what happens after the lead hits the CRM. Marketing keeps pumping in traffic, sales says the lea...
Most dealership BDCs are not losing deals because of bad people or bad leads. They are losing deals because the pipeline language is a mess. When the sales f...
Peak selling season is when a CRM can quietly turn against a dealership. From May through August, lead volume jumps, staff take vacations, phones ring nonsto...
Summer sale season can be the best and worst time for a dealership. Ads hit, traffic pops, the phone never stops, and internet leads flood in. If your team c...